Sebanyak 1245 item atau buku ditemukan

Total Quality

Management, Organization and Strategy

Shows how principles and methods have been put into effect in real organizations, while also illustrating the relationship between total principles and theories studied in prior management courses.

Shows how principles and methods have been put into effect in real organizations, while also illustrating the relationship between total principles and theories studied in prior management courses.

TOTAL QUALITY MANAGEMENT DALAM DUNIA PENDIDIKAN

Mutu terpadu atau disebut juga Total Quality Management (TQM) dapat didefinisikan dari tiga kata yang dimilikinya yaitu: Total (keseluruhan), Quality (kualitas, derajat/tingkat keunggulan barang atau jasa), Management (tindakan, seni, cara menghendel, pengendalian, pengarahan). Dari ketiga kata yang dimilikinya, definisi TQM diartikan sebagai sistem manajemen yang berorientasi pada kepuasan pelanggan (customer satisfaction) dengan kegiatan yang diupayakan benar sekali (right first time), melalui perbaikan berkesinambungan (continous improvement) dan memotivasi karyawan, maka TQM dapat di pandangan sebgai suatu sistem manajemen kualitas yang berfokus pada Pelanggan (Customer focused) dengan melibatkan semua unsur karyawan dalam melakukan peningkatan atau perbaikan yang berkesinambungan dan berpartisipasi secara aktif dalam melakukan peningkatan proses, produk, layanan serta budaya dimana mereka bekerja sehingga menghasilkan kualitas terbaik dalam Produk dan Layanan yang pada akhirnya dapat mencapai tujuan kepuasan pelanggan. Strategi yang digunakan pada TQM diantaranya data dan komunikasi yang efektif untuk meng-integrasikan kedisplinan kualitas ke dalam budaya dan kegiatan-kegiatan perusahaan. Maka dari itu Buku ini menyajikan seluruh kebutuhan-kebutuhan para pegawai sebagai inovasi baru untuk menciptakan tatanan pengalolaan, juga menjadikan gudang wawasan bagai kalangan pembaca. Oleh sebab itu buku ini hadir kehadapan sidang pembaca sebagai bagian dari upaya diskusi sekaligus dalam rangka melengkapi khazanah keilmuan dibidang manajemen, sehingga buku ini sangat cocok untuk dijadikan bahan acuan bagi kalangan intelektual dilngkungan perguruan tinggi ataupun praktisi yang berkecimpung langsung dibidang manajemen.

Mutu terpadu atau disebut juga Total Quality Management (TQM) dapat didefinisikan dari tiga kata yang dimilikinya yaitu: Total (keseluruhan), Quality (kualitas, derajat/tingkat keunggulan barang atau jasa), Management (tindakan, seni, cara ...

Fundamentals of Total Quality Management

The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Managementis vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.

Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM.

Public Relations Practices

Managerial Case Studies and Problems

Directed primarily toward undergraduate marketing college/university majors, this text also provides practical content to current and aspiring industry professionals. Written by two of the most respected individuals in the field, Public Relations Practices presents timeless case studies to help future practitioners develop agility in the principles and applications of effective two-way communications likely to confront them and their employer.

MARKET: Directed primarily toward undergraduate marketing college/university majors, this text also provides practical content to current and aspiring industry professionals.

Ethics in Public Relations

A Guide to Best Practice

Praise and Reviews "This book on ethics is long overdue. Thoughtful yet thoroughly practical, it will help public relations professionals tussling with ethical dilemmas. The ethical decision-making models will be especially useful."Mike Granatt, FIPR, Partner, Luther Pendragon; former Director General of the Government Information and Communications Service (GICS), CanadaEthical questions and dilemmas are inherent to public relations, and ensuring that practitioners operate ethically is fundamental to the professionalism and credibility of the field. Ethics in Public Relations gives readers the tools and knowledge to enable them to make defensible decisions, and outlines the important ethical concerns in public relations and corporate communications.Written in a practical and approachable style, this is not another 'tome' on ethical theory but rather a clear insight into the personal and professional issues that affect public relations practitioners. It examines how an individual's sense of morality has an impact on decision-making and ethical business behaviour. Overall, the purpose of Ethics in Public Relations is threefold:to provide a framework for understanding important ethical issues in public relations and corporate communications now and in the futureto help develop an attitude that supports the concept that ethics are key to professionalism and credibility in the fieldto assist in everyday ethical decision-makingWritten by a leading academic in the field, this practical and engaging title is a must-have for any public relations practitioner or student who wants a framework that relates underlying ethical theories to everyday issues.

Praise and Reviews "This book on ethics is long overdue.

Public Relations Writing: The Essentials of Style and Format

Public Relations Writing is intended for students who plan to work as public relations practitioners. The fundamentals of “Writing” is emphasized above all else and the author provides instructions on organizing releases for everything from broadcast radio to Twitter.

Public Relations Writing is intended for students who plan to work as public relations practitioners.

Jawa Timur dalam Pelita I dan perencanaan daerah Repelita II, sektor pendidikan

Indonesia. Departemen Pendidikan dan Kebudayaan. Perwakilan Propinsi Jawa Timur.

Strategic Planning for Private Higher Education

With Strategic Planning for Private Higher Education you will improve your effectiveness in strategic planning to ensure the growth, success, and viability of your institution. The book’s emphasis on tested techniques and the examples from the authors’experiences in leading several private educational organizations give you the practical insight you need to learn how to benefit from strategic planning. The entire strategic planning process is covered--from vision casting to evaluation--for all types of private educational institutions, including colleges, universities, seminaries, graduate schools in education and business, and even K-12 academies. Strategic Planning for Private Higher Education will inspire you to make planning happen in a manner that will change the future and make a difference in the life of your institution. You’ll see the strategic planning process from a senior administrator’s perspective in real-time, with the idea of empowering all participating stakeholders for input and ownership of the process. This book shows education administrators, faculty, and students how to: develop a vision that is understood, shared, and acted upon create a mission that adequately communicates “who we are,” to be used in guiding every decision of the institution meet accreditation requirements of institutional effectiveness scan and analyze the external environment for changes that create either opportunities or threats to the institution establish and implement strategy, tactics, and action plans evaluate and control the strategic planning process assess the cultural and internal situation The book’s end-of-chapter questions provide projects and assignments that reinforce the text materials. Also included are sample strategic plans for departments, schools, and colleges illustrating how to apply textual concepts and principles. Yet another valuable feature of Strategic Planning for Private Higher Education is its presentation of a “master” case study illustrating a number of key points, including: interaction between a college president and board of trustees, the use of a strategic planning task force to collect primary data and to expand participation, rewriting the mission statement of the college, and an illustration of a strategic planning calendar in relation to the budgeting calendar.

Strategic planning can become a means of renewal in the life of an organization if the following five significant points (McKinnon, 1994) about planning are remembered: 1. A unifiedmission canbeachieved only whenall segments of the ...