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English Vocabulary in Use Upper-Intermediate Book with Answers

Vocabulary Reference and Practice

The words you need to communicate with confidence. Vocabulary explanations and practice for upper-intermediate level (B2) learners of English. Perfect for both self-study and classroom activities. Quickly expand your vocabulary with over 100 units of easy to understand explanations and practice exercises. Be confident about what you are learning, thanks to Cambridge research into how English is really spoken and written, and get better at studying by yourself, with units on learning vocabulary, personalised practice and an easy to use answer key.

The words you need to communicate with confidence.

The Art of Digital Marketing: Strategi Pemasaran Generasi Milenial

Buku ini diharapkan dapat hadir memberi kontribusi positif dalam ilmu pengetahuan khususnya terkait dengan perkembangan Digital Marketing bagi Generasi Milenial. Sistematika buku The Art of Digital Marketing: Strategi Pemasaran Generasi Milenial ini mengacu pada pendekatan konsep teoritis dan contoh penerapan. Buku ini disusun dengan pembahasan yang terperinci dari setiap materinya agar memudahkan mahasiswa maupun pembaca untuk memahaminya baik secara teori maupun pengimplementasiannya. Buku ini terdiri atas 12 bab yang dibahas secara rinci, diantaranya: Pengantar dan Sejarah Digital Marketing, Kekuatan & Kelemahan Digital Marketing, Inbound dan Outbond Marketing, Search Engine Optimization dan Search Engine Marketing, Online dan Content Marketing, Marketing Affiliate dan Marketing Automation, PPC dan Native Advertising, Business to Business (B2B), Business to Consumer (B2C), Online Marketplace, Social Media Marketing, dan Mobile Marketing dan Web Analytics.

Sistematika buku The Art of Digital Marketing: Strategi Pemasaran Generasi Milenial ini mengacu pada pendekatan konsep teoritis dan contoh penerapan.

E-MARKETING BAGI UKM: STRATEGI PERIKLANAN, WEBSITE & MEDIA SOSIAL

Pada buku ini akan diuraikan tentang konsep dasar dalam komunikasi pemasaran di era digital, tantangan yang dihadapi perusahaan termasuk Usaha Kecil dan Menengah (UKM) saat ini. Kemudian akan diuraikan tentang konsumen di era digital. Dalam era digital bertambahnya segmen milenial akan memengaruhi perilaku konsumen generasi sebelumnya. Faktor-faktor pengambilan keputusan pembelian online memiliki karakteristik yang berbeda, yang ini belum banyak diulas oleh buku ajar yang lain. Oleh karena itu pada Bab 2 akan dibahas tentang perilaku konsumen di era digital. Salah satu keputusan penting dalam komunikasi pemasaran dalam E-marketing adalah melakukan perencanaan strategi pemasaran mulai dari segmentasi, penargetan dan pemosisian produk serta merancang bauran komunikasi pemasaran terpadu, dimana akan dijelaskan di Bab 3. Pada bab berikutnya mulai dari Bab 4 hingga akhir akan diuraikan tentang periklanan sebagai bauran komunikasi yang masih banyak digunakan oleh pemasar saat ini. Secara mendalam akan dibahas tentang konsep iklan dan fungsinya, teori periklanan, manajemen periklanan dan hal-hal yang terkait.

Contoh penggunaan AI dalam pemasaran antara lain untuk personalisasi pesan pemasaran pada website. Contoh lain penggunaan AI adalah di Google yang sejak tahun 2015 menggunakan AI untuk menginterpretasikan beberapa permintaan pencarian.

Kewirausahaan: Konsep dan Strategi

Setelah pembaca menuntaskan buku ini, tentu saja pengetahuan dan keterampilan khusus kewirausahaan akan didapatkan, diantaranya kemampuan menelaah sumber-sumber pertumbuhan wirausaha baru, karakter wirausaha, proses mempersiapkan diri menjadi wirausahawan, merekonstruksi pengalaman para pengusaha sukses dan berpengalaman, serta mengombinasikan berbagai sumber daya untuk memulai dan mengembangkan usaha. Pada akhirnya kehadiran buku ini bertujuan untuk membekali siapa saja yang ingin sukses berwirausaha, khususnya mahasiswa dan pemula agar terbentuk jiwa usaha, karakter dan keterampilan berwirausaha. Buku ini juga menghadirkan konsep membangun dan menginternalisasi nilai dan sikap kewirausahaan, seperti kemandirian, tanggungjawab, kreativitas, keberanian, keterampilan mengambil keputusan, keterampilan menangkap peluang, keterampilan berkomunikasi, kelihaian mengelola hubungan usaha dan komitmen serta kesiapan diri menjadi wirausahawan handal. Buku ini membahas tentang: Bab 1 Konsep Umum Dan Karakteristik Kewirausahaan Bab 2 Kewirausahaan Dalam Millenium Baru Bab 3 Kesempatan Bisnis Keluarga Bab 4 Kesempatan Mendirikan Usaha Franchise Bab 5 Memulai Dan Mencari Kesempatan/Peluang Bab 6 Peran Perencanaan Bisnis Dan Pengembangan Perencanaan Pemasaran Bab 7 Manajemen Dan Bentuk Organisasi Bab 8 Strategi Promosi, Saluran Distribusi Dan Pasar Global Bab 9 Masalah Sosial Dan Etika Bisnis Bab 10 Mengelola Sumber Daya Manusia Bab 11 Risiko Dan Asuransi Bab 12 Penetapan Harga

Penulis mengajar Manajemen Pemasaran, Kewirausahaan, Metodologi Penelitian, Manajemen Strategik, Seminar Manajemen Pemasaran, E-Commerce, Manajemen Koperasi dan UKM, Ekonomi Manajerial, Kepemimpinan dan Manajemen SDM.

Customer Relationship Management (CRM)

A Holistic Understanding

Forward-looking organizations are investing in customer relationship management (CRM) technology to support the adoption of more customer centric strategies. Results have been mixed. The importance of CRM for the long term success of organizations, coupled with the skewed and incomplete understanding of it by industry, makes it a topic worthy of detailed investigation. Marketing academics too have investigated CRM from varying viewpoints and found that there has been little deliberate attempt to consolidate the conceptualizations into a holistic understanding. This is important given the nascent and evolving nature of CRM. This book takes a holistic look at the emerging issues and trends in CRM, including the effect of computer software and the accompanying new management processes on organizations, and the dynamics of the alignment of marketing, sales and services, and all other functions responsible for delivering customers a satisfying experience. In order to understand CRM better a content analysis of more than a hundred articles and documents from academic and industry sources was undertaken. Results show that there is a lack of holistic thinking and discussion of CRM in both academics and industry which is required to understand how the people, process, and technology in CRM impact each other to affect successful implementation. This book is addressed to both practitioners in a wide range of industries involved in CRM implementation and adoption efforts as well as researchers in CRM.

This book is addressed to both practitioners in a wide range of industries involved in CRM implementation and adoption efforts as well as researchers in CRM.

Creating and Managing a CRM Platform for your Organisation

More than ever, organisations are facing a data avalanche from various sources, be they in electronic or hard copy format. How an organisation manages this ever-increasingly important resource – data – can benefit or hinder its ability to achieve its objectives. Creating and Managing a CRM Platform for Your Organisation not only covers how the principles of data management, including data quality and data security, can be applied to an organisation’s customer relationship management (CRM) platform, but also highlights how aspects of data management, marketing and technology are needed to operate, develop and manage a CRM platform in order to carry out tasks such as reporting and analysis, developing data plans, undertaking data audits, data migrations and campaign mailings which will result in an organisation using data effectively in order to achieve its goals and objectives. The issues and topics covered apply to all organisations that use a CRM platform and the data it contains as part of their business activities, regardless of the industry sector or size of the organisation. A comprehensive overview of the practices that can be effectively implemented when managing a CRM platform, this book is essential reading for professionals involved in the administration of the CRM platform within their organisation and data management.

A comprehensive overview of the practices that can be effectively implemented when managing a CRM platform, this book is essential reading for professionals involved in the administration of the CRM platform within their organisation and ...

Customer Relationship Management

How to Develop and Execute a CRM Strategy

The subject of the book is "Customer Relationship Management (CRM)." The target audience is multi-layered: * Businesses of all types and sizes from SME's upwards. Board Directors, Senior Managers and middle managers in CRM related functions: IT, Marketing, Sales, Customer Service etc. * MBA and masters' students and upper level graduates studying business related degrees. * Students or independent learners seeking CRM education or certification through organisations such as AARM (Association for the Advancement of Relationship Marketing). * Those pursuing professional qualifications in marketing through international organisations such as the Chartered Institute of Marketing. CRM first entered the business vocabulary in the early 90's; initially as a systems driven technical solution. It has since escalated in importance as system providers increased their market penetration of the business market and, in parallel, CRM's strategic importance gained more traction as it was recognised that CRM was, at its heart, a business model in the pursuit of sustainable profit. This was accentuated by the academic community starting to address the subject in the early 2000's.To-day, it is a universal business topic which has been re-engineered by the online shopping revolution in which the customer is firmly placed at the centre of the business. The current reality, however, is that, for the vast majority of businesses, CRM has not been adopted as a business philosophy and practicing business model. It has not been fully understood and therefore fully embraced and properly implemented. This book is designed to help the reader by stripping CRM down into its component parts under the umbrella of developing and executing a CRM strategy. It delves into and explains the role and relevance of the "C," "R" and "M" in CRM. It is a practical guide but set within a strategic framework. The outage is clear actionable insights and how to go about converting them into delivery. It is written in an easily digestible, non-academic style. It is intended that the reader can relate to the subject as part of "real" business whilst treating the subject with the utmost respect. In so doing, really engaging and involving the reader.

It is written in an easily digestible, non-jargon style, with case studies to demonstrate how CRM works. This book can be immediately used as the primary practical reference to guide the development and implementation of a CRM strategy.

Introduction to Radiologic and Imaging Sciences and Patient Care E-Book

Expanded and updated career content addresses professional development and advancement. Patient care content includes information on biomechanics and ergonomics of the radiologic and imaging sciences professional. Information management coverage provides an overview of health informatics for the radiologic and imaging sciences professional. Step-by-step procedures presented in boxed lists throughout the text supply you with easy-to-follow steps for clinical success. Back-of-book review questions and questions to ponder provide opportunities for further review and greater challenge. More than 300 photos and line drawings help you understand and visualize patient-care procedures. Strong pedagogy, including chapter objectives, key terms, outlines, and summaries organize information and ensure you understand what is most important in every chapter.

Radiologic and imaging sciences professionals are peopleoriented, hands-on individuals, who require proficiency in a wide variety of communication techniques. Educational programs in these sciences should strive to assist students in ...

Introduction to Information Science and Technology

This guide to information science and technology presents a clear, concise, and approachable account of the fundamental issues, with appropriate historical and theoretical background.