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Total Quality Management

This Book Covers All Aspects Of Total Quality Management(Tqm). It Provides Not Only The Principles And Practices But Also The Tools And Techniques. It Ensures The Reader To Have A Sound Understanding Of All The Concepts Of Tqm.Salient Features * It Presents Comprehensive Coverage Instructional Needs Of Business, Education, Engineering, Health-Care, Technology Students In Professional Education Institutions. * Provides Detailed Solutions To Problems In Attribute And Variable Control Charts And Acceptance Sampling Plan. * It Contains Tqm Concepts Of Leadership, Customer-Satisfactions, Employee Involvements, Continuous Process Improvement, And Supplier Partnership And Performance Measures. * It Covers Quality Systems, Bench Marking, Quality Function Deployment, Quality By Design, Experimental Design And Taguchi S Quality Engineering.

This Book Covers All Aspects Of Total Quality Management(Tqm).

Organizational excellence through total quality management [electronic resource]

a practical apporach

About the Book: Quality is key to the competitive advantage in today's business environment. In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services. The value of this book is in the rich experience of the Author in the body of knowledge of quality management, both in the national and international context. He has presented the subject in the way that it can be easily used in the practical situations, which would convince the reader of its applicability in the real world. In addition to traditional theory of TQM, the book also covers the new concepts of quality management developed in the last decade, such as Six-Sigma, Lean Production, CRM, Balanced Score Card and Corporate Social Responsibility. The book provides practical guidance for preparing comprehensive quality improvement plan, which not only covers production of goods and services, but also other departments such as Design, Marketing, Material Management and HR, all of which play an important part in achieving organizational excellence. Implementation of TQM is always a major problem. The book includes an exhaustive self-checklist, which can be used as a barometer for effective implementation. In addition to being a practical guide for the industry managers, it can also be used as a textbook on quality management by Management and Engineering institutes. Contents: Part:-I Product Quality and its Control Creating Quality by Design Quality Control of the Purchased Product Quality Control of Manufacturing Processes Sales and Product Quality Organising Effective Quality Management Economics of Quality The Human Factor in Quality Management of Service Quality Part:-II Concept and Philosophy ISO-9000 Standards The Customer-Focused Organization Leadership and Team Building Lean Production System Total Productive Maintenance (TPM) Customer Relationship Management (CRM) Six-Sigma Corporate Social Responsibility Balanced Score Card Quality Awards Implementation of TQM Part:-III Frequency Distribution Normal Distribution Theory of Probability Control Charts Control Chart of Attributes Theory of Sampling Inspection Standard Sampling Tables Test of Significance Statistical Tolerancing ABC Analysis Value Analysis Defect Diagnosis and Prevention Reliability Design, Evaluation and Control Maintainability 5 'S' Practices Quality Circles.

In this book, the term Quality has been interpreted in its broader sense of overall performance of a organization rather than quality of products and services.

Fundamental of Research Methodology and Statistics

The book approaches research from a perspective different from that taken in other educational research textbooks. The goal is to show educators that the application of research principles can make them more effective in their job of promoting learning. The basic point is that we do not have to stop teaching to do research; research is something we can do while teaching and if we do good research, we will do better teaching. This book includes most of the topics treated in traditional educational research books, but in a different order and with a different emphasis. The important content cons.

This book includes most of the topics treated in traditional educational research books, but in a different order and with a different emphasis. The important content cons.

Research Methodology

Methods and Techniques

About the Book: This second edition has been thoroughly revised and updated and efforts have been made to enhance the usefulness of the book. In this edition a new chapter The Computer: Its Role in Research have been added keeping in view of the fact tha

About the Book: This second edition has been thoroughly revised and updated and efforts have been made to enhance the usefulness of the book.

Educational Psychology

The Basic Approach Of The Book Is That, Educational Psychology Is A Scientific Study Of The Psychological Problems Of Educational Practice. The Educational Psychologist In This Context Has The Role Of A Specialist Who Provides The Necessary Technical Advice To Educational Planners, Administrators And Teachers In Helping Them To Achieve Their Objectives. The Book Follows This Point Of View In Presenting The Subject Matter To The Reader And Aims To Fulfill The Need Of A Quality Indian Text Meeting The Requirements Of Students And Teachers In The Faculties Of Psychology And Education.The Book Aims To Cover The Field Of Educational Psychology And Strives To Present A Comprehensive Book From The Psychological Point Of View Not Available In India To Study The Subject In Its Appropriate Perspective. In Addition To The Discussion Of Conventional Topics, Much Attention Has Been Bestowed On Such Vital Issues As Teaching For Values, Scholastic Achievement, Adjustment, Disadvantaged Students, Discipline And Guidance Needs Related To Education. The Students Would Find The Discussion Stimulating And Useful.

The Basic Approach Of The Book Is That, Educational Psychology Is A Scientific Study Of The Psychological Problems Of Educational Practice.