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Total Quality Management (TQM)

Principles, Methods, and Applications

"This textbook provides the understanding of all aspects of TQM and the implementation. This textbook covers all aspects of TQM, discusses quality systems in detail, highlights the importance of the needs of the customer, and presents the concept of Total Productive Maintenance (TPM)"--

"This textbook provides the understanding of all aspects of TQM and the implementation.

Total Quality Management

Total Quality Management (TQM), is an integrated approach in satisfying customer needs in totality on continuing basis, through involvement of each and every employee of the organization, making continuous improvement on one side and an appropriate cost effective technology on the other side. It is a management philosophy for professional excellence that too through customer orientation. With the rapid advancement in technology and awareness, the users (customers) have become highly quality conscious and demands quality, reliability and safety in product and service. In view of this, industries need to upgrade their quality continuously. Product and service quality requires managerial, technological and statistical concepts throughout all the major functions of an organization. The concepts like strategic management, competitive bench marking, self–managing teams, getting it right first time, zero defects, employee empowerment are important as a move towards Total Quality Management (TQM). This book provides a fundamental and comprehensive coverage of Total Quality Management (TQM) in simple and easy to understand language. The book is divided in to two parts, Part–I covers the principles and practices of TQM, while part–II covers the tools and technology of TQM. The book covers the syllabi of various university and therefore, should serve the needs of students of MBA and those of engineering, technology, and related disciplines. The professionals too will find this book to be a valuable reference in the field.

This book provides a fundamental and comprehensive coverage of Total Quality Management (TQM) in simple and easy to understand language.

Total Quality Management (TQM) 5e by Pearson

Over the years, total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages. And in the last few years, the world has gone through many major changes in terms of information technology, quality system standards, customer satisfaction levels, economic changes, approaches of the government and political alignments on the national and international level. Keeping these developments in mind, Total Quality Management, 5e has been revised to focus on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.

Over the years, total quality management has become very important for improving a firm's processing capabilities to sustain competitive advantages.

Total Quality Management Revised Edition: For Anna University, 3/e

Total Quality Management: For Anna University

Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement. Over the years total quality management has become very important for improving a firm's processing capabilities in order to sustain competitive advantages. The revised edition of Total Quality Management: For Anna University focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy. Several technical topics are revised for the present context and their relevance to the Indian industry is emphasized.

The revised edition of Total Quality Management: For Anna University focuses on encouraging a continuous flow of incremental improvements from the bottom of the organization's hierarchy.

Quality Management for Organizational Excellence

Introduction to Total Quality

This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world. Key topics covered include global competitiveness, strategic management, quality culture, employee empowerment, leadership, teamwork, communication, and education and training.

This textbook features a straightforward, practical look at applying the theories and principles of total quality in the real world.

Total Quality Management (TQM)

A Model for the Sustainability of Projects and Programs in Africa

This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts. This book gives an exploratory overview of the contributions of certain national and international organizations that operate in Africa towards an effective delivery of products and services.

This book accentuates the relationship between Total Quality Management and Project Management and other contemporary management concepts.

TOTAL QUALITY MANAGEMENT DALAM DUNIA PENDIDIKAN

Mutu terpadu atau disebut juga Total Quality Management (TQM) dapat didefinisikan dari tiga kata yang dimilikinya yaitu: Total (keseluruhan), Quality (kualitas, derajat/tingkat keunggulan barang atau jasa), Management (tindakan, seni, cara menghendel, pengendalian, pengarahan). Dari ketiga kata yang dimilikinya, definisi TQM diartikan sebagai sistem manajemen yang berorientasi pada kepuasan pelanggan (customer satisfaction) dengan kegiatan yang diupayakan benar sekali (right first time), melalui perbaikan berkesinambungan (continous improvement) dan memotivasi karyawan, maka TQM dapat di pandangan sebgai suatu sistem manajemen kualitas yang berfokus pada Pelanggan (Customer focused) dengan melibatkan semua unsur karyawan dalam melakukan peningkatan atau perbaikan yang berkesinambungan dan berpartisipasi secara aktif dalam melakukan peningkatan proses, produk, layanan serta budaya dimana mereka bekerja sehingga menghasilkan kualitas terbaik dalam Produk dan Layanan yang pada akhirnya dapat mencapai tujuan kepuasan pelanggan. Strategi yang digunakan pada TQM diantaranya data dan komunikasi yang efektif untuk meng-integrasikan kedisplinan kualitas ke dalam budaya dan kegiatan-kegiatan perusahaan. Maka dari itu Buku ini menyajikan seluruh kebutuhan-kebutuhan para pegawai sebagai inovasi baru untuk menciptakan tatanan pengalolaan, juga menjadikan gudang wawasan bagai kalangan pembaca. Oleh sebab itu buku ini hadir kehadapan sidang pembaca sebagai bagian dari upaya diskusi sekaligus dalam rangka melengkapi khazanah keilmuan dibidang manajemen, sehingga buku ini sangat cocok untuk dijadikan bahan acuan bagi kalangan intelektual dilngkungan perguruan tinggi ataupun praktisi yang berkecimpung langsung dibidang manajemen.

Mutu terpadu atau disebut juga Total Quality Management (TQM) dapat didefinisikan dari tiga kata yang dimilikinya yaitu: Total (keseluruhan), Quality (kualitas, derajat/tingkat keunggulan barang atau jasa), Management (tindakan, seni, cara ...

Total Quality Management - A System to Implement

This Book will Explain to you:  The History of Total Quality Management (TQM).  Definition of Common terms used in TQM.  Define quality (Accountability, Affordability, Availability ...).  TQM Principles in simple words for clear ...

Implementasi Prinsip Perbaikan Berkesinambungan dalam Total Quality Management in Education

Implementasi Prinsip Perbaikan Berkesinambungan dalam Total Quality Management in Education Penulis : Haniifah, Edogawa Ukuran : 14 x 21 cm ISBN : 978-623-6410-29-5 Terbit : Juli 2021 www.guepedia.com Sinopsis : Pengelolaan mutu menjadi agenda penting pada setiap lembaga pendidikan terlebih di era sekarang dimana perkembangan zaman cepat sekali berubah. Pengelolaan mutu pendidikan menjadi hal penting dalam pendidikan segala jenjang baik pendidikan dasar hingga pendidikan tinggi. Banyak orang yang beranggapan bahwa mutu merupakan hal yang abstrak, sulit diukur dan membingungkan karena paradigma mutu antara satu kepala dengan kepala lain berbeda-beda. Hal tersebut disebabkan kerena mutu selalu berkembang secara dinamis. Mutu adalah sebuah hal yang berhubungan dengan gairah dan harga diri, pengertian tersebut disampaikan oleh Peters dan Austin. Pendidikan pada abad ini mengharuskan adanya manajemen pendidikan yang modern, profesional serta bernuansa pendidikan. Pencapaian standar perbaikan sebuah lembaga membutuhkan manajemen komprehensif yang dapat diistilahkan dengan Total Quality Management (TQM) atau sering disebut dengan Manajemen Mutu Terpadu. Kata “Total” dalam TQM menegaskan bahwa setiap orang dalam lembaga harus terlibat dalam upaya peningkatan mutu secara terus menerus. Kata “Manajemen” dalam TQM berlaku bagi setiap orang karena masing-masing bagian dalam lembaga adalah manajer bagi tanggungjawabnya masing-masing. Buku ini hadir dengan pembahasan tentang pengelolaan mutu pendidikan khususnya dengan pola perbaikan berkesinambungan (Plan, Do, Check, Act) yang diambil dari salah satu prinsip Total Quality Management (TQM). Bukan hanya teori namun buku di hadapan pembaca ini berisi implementasi dari teori tersebut di lembaga pendidikan. www.guepedia.com Email : [email protected] WA di 081287602508 Happy shopping & reading Enjoy your day, guys

Implementasi Prinsip Perbaikan Berkesinambungan dalam Total Quality Management in Education Penulis : Haniifah, Edogawa Ukuran : 14 x 21 cm ISBN : 978-623-6410-29-5 Terbit : Juli 2021 www.guepedia.com Sinopsis : Pengelolaan mutu menjadi ...