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Fundamentals of Total Quality Management

The principles of Total Quality Management have proven to be invaluable to organisations in all sectors of business and commerce and to the individuals they comprise. Indeed many organisations have discovered the relationship between quality and profitability. Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM. It comprises three interlinked modules - fundamentals of TQM, methods of TQM and process management and improvement - and provides an integrated approach to this increasingly important business strategy. Fundamentals of Total Quality Management is vital reading for students doing MBAs, and those on MSc courses in business studies and engineering featuring TQM models, as well as practitioners in quality management and control.

Now, more than ever, it is important to develop a quality strategy by adopting the principles of TQM. This important text provides a solid framework for understanding the basic concepts of TQM.

What is Total Quality Control? The Japanese Way

This dynamic handbook has sold over l00,000 copies in Japan already and has helped thousands of firms throughout the world turn quality into their most powerful marketing weapon. You can use the Ishikawa method to create high-quality products, as well as improve customer relations, reduce manufacturing costs, decrease "down-time", and minimize product liability suits.

This dynamic handbook has sold over l00,000 copies in Japan already and has helped thousands of firms throughout the world turn quality into their most powerful marketing weapon.

Total Quality Management

Concepts, Strategy and Implementation for Operational Excellence

This textbook discusses total quality management (TQM) as a strategy rather than just a technique and provides a comprehensive overview of how TQM helps in attaining operational and business excellence, leading to customer satisfaction. Total Quality Management: Concepts, Strategy and Implementation for Operational Excellence elaborates upon the interface of total quality (TQ) with a wide spectrum of activities such as designing, purchasing, manufacturing, process control, systems installation and maintenance, and service delivery. It broadly covers the core concepts, tools, techniques and cross-functional linkages of TQM with other operational domains. The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability. Besides catering to the needs of students of management and engineering in South Asia, the book would also be useful for corporate practitioners and TQM professionals. Key Features • Detailed coverage of the management of planning, designing, controlling and improving quality in products and services • Industry insights to TQM practices and implementation spread throughout the chapters in the form of snapshots • Dedicated chapters on the Six Sigma approach to quality and toolkit for TQM

The book also demonstrates how quality management systems (QMS) should be effectively integrated with factors related to the environment, safety and maintenance to ensure business continuity, sustainability and social accountability.

Human Dimensions for Total Quality Management

The Hunt For Quality Has Become The One And Only One Strategic Force Leading To Organisational Success And Growth In Both National And International Markets In The New Age Of Globalisation. The Organisations, Which Will Succeed, Are Those That Can Uphold A Dedication To Total Quality In Each And Every Organisational Function. In This Perspective, Managing People Effectively And Decorously Has Become More Indispensable Than Before. People Are The Major Basis Of Any Organised Endeavour. No Matter How Sophisticated The Quality Strategy Of The Organisation Is, It Won T Pass With Flying Colours Unless People Are Earnestly Involved And Committed To It. People Are Inexorably The Key To Achieve Quality. The Purpose Of The Present Book Is To Assist The Academics, Researchers, And In Particular Practitioners To Comprehend And Manage People In Their Endeavour To Achieve Quality.The Book Is Based Upon The Research Work Of The Authors On Human Dimension Of Total Quality Management Conducted At Rashtriya Ispat Nigam Limited/Vishakhapatnam Steel Plant, Which Is A Quintessence Of Successful Implementation Of Tqm Programme In The Indian Organisations. It Is A Minutiae Of The Strategic Concepts, Tools And Techniques Of Tqm, And Contemplates The Core Issue Of Tqm And Human Resource Interface. The Thrust Of The Book Is To Look At How Tqm Is Practised In Indian Organisations With An Accentuated Emphasis On The Role Of Hr Professionals And Various Human Factors, Diverse Challenges Brazen Out By Hr Professionals In The Course Of Tqm Implementation Etc. The Presentation Made In This Book, On Its Face, May Appear To Be Limited As It Is Based Upon The Findings Of A Study Carried Out In A Single Organisation. Nevertheless, It Is A Premeditated Attempt To Make A Detailed Inquiry Into The Issue.

The Presentation Made In This Book, On Its Face, May Appear To Be Limited As It Is Based Upon The Findings Of A Study Carried Out In A Single Organisation.

Total Quality Management Blueprint

This practical text provides an up-to-date guide to the introduction, development and advancement of TQM. Unlike other texts it combines theory, practice and empirical research to explore the key issues and concepts relevant to both students and practising managers.

This practical text provides an up-to-date guide to the introduction, development and advancement of TQM.

Total Quality Management

This book addresses three factors that are important foundations of TQM: tools and techniques that people are trained to use to indentify and solve quality problems, customers as the focus of TQM, and the TQM culture based on certain values and leadership vision.

This book addresses three factors that are important foundations of TQM: tools and techniques that people are trained to use to indentify and solve quality problems, customers as the focus of TQM, and the TQM culture based on certain values ...

Islamic Economic Systems

This major new study examines the central tenets of Islamic economics, both in theory and in practice. The authors pinpoint the uniqueness of the Islamic approach, both in its conception of the world's resources and in its attitude to human endeavour. Their book illuminates the distinctive nature of an economics which is based neither on meeting the demands of the individual consumer, nor on increasing the level of general welfare, but on maximising the pleasure of God. The different schools of Islamic thought are then compared and their interpretations analysed in terms of their approaches to plan and market, centralisation and decentralisation, property rights, profit and social obligation. A detailed historical survey follows of the experience of four very different Muslim countries: Libya, Saudi Arabia, Pakistan and Iran. The authors examine how the implementation of Islamic economic solutions has worked out in reality, often in the context of a tense political situation. They look at the practicality of such solutions in the present day, assessing both their economic performance and their success in guiding society towards the Islamic ideal. The book as a whole allows the reader to grasp the multifarious nature of Islamic thought in economic matters, its contradictory and often contentious character, and the uses to which Islam has been put by governments with clearly diverse aims. Students of economics and of the Middle East will find it a useful guide to the new terms in which an old and fierce debate is being conducted.

The book as a whole allows the reader to grasp the multifarious nature of Islamic thought in economic matters, its contradictory and often contentious character, and the uses to which Islam has been put by governments with clearly diverse ...

An Introduction to Islamic Economics

The contemporary economic systems have failed to solve the economic problems of mankind. The failure. of socialism is too o.bvious to need any documentation. The track record of capitalism is far from being promising. Although a small minority has achieved unprecedentlY high material standards of living, a vast majority lives under conditions of abject PovertY. The problems of unemployment, inflation, poverty amidst affluence, unequal distribution of wealth, frequent bouts of business recession, environmental pollution and ecological imbalance still bedevil man's present life and threaten his future. The present book contends that the Islamic economic order has the potential of ushering in an age of human bliss; and the resources to build a free, just and responsible world for everyone on the earth.

The present book contends that the Islamic economic order has the potential of ushering in an age of human bliss; and the resources to build a free, just and responsible world for everyone on the earth.

Economics of an Islamic Economy

This book challenges the interventionist stance of Islamic economics as well as its presumption that riba equals interest. An Islamic economy, it argues, is essentially a market economy, but it differs from capitalist economies because both its institutions and the structure of, for example, property rights are specifically Islamic, deriving from Qur??n and other sources of Islamic law. The book also focuses on the similarities and differences between riba and interest, establishes the often neglected connection between the two, and explores the ramifications of this connection for Islamic financial systems.

This book challenges the interventionist stance of Islamic economics as well as its presumption that riba equals interest.