Total Quality Management
This book addresses three factors that are important foundations of TQM: tools and techniques that people are trained to use to indentify and solve quality problems, customers as the focus of TQM, and the TQM culture based on certain values and leadership vision.
- ISBN 13 : 9780963071408
- ISBN 10 : 0963071408
- Judul : Total Quality Management
- Pengarang : Marshall Sashkin, Kenneth J. Kiser,
- Kategori : Corporate culture
- Bahasa : en
- Tahun : 1991
- Halaman : 196
- Google Book : http://books.google.co.id/books?id=RKmZdAvlmvoC&dq=intitle:total+manajemen+mutu&hl=&source=gbs_api
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Ketersediaan :
This book addresses three factors that are important foundations of TQM: tools and techniques that people are trained to use to indentify and solve quality problems, customers as the focus of TQM, and the TQM culture based on certain values ...