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Total Quality Management Handbook

A total approach to TQM that guarantees success. TQM is so multifaceted--and afects so many apsects of an organization--that embracing it piecemeal often leads to disaster. The answer? The complete, integrated approach quality expert John Hradesky lays out in Total Quality Management Handbook. You'll find the entire TQM process set forth in 10 interrelated tracks (foundation, implementation, cultural, rewards systems, team building, management skills, core techniques, customer focus, advanced techniques, and train the trainer) you can follow to create and sustain results over time. For each track you get: workshop materials for forging the employee knowledge, skills and behavior to support company goals; guidelines for building effective work teams; needs assessment techniques for uncovering deficiencies and tailoring training to match your needs, procducts, and culture; much more.

This comprehensive handbook explains the concept of TQM, and describes in detail the requirements for designing and implementing a successful TQM programme.

Citra Merek dan Word of Mouth (Peranannya Dalam Keputusan Pembelian Mobil Nissan Grand Livina)

Buku ini menjelaskan tentang citra merek dan word of mouth dalam meningkatkan minat beli dan pemasaran mobil di Indonesia.

Buku ini menjelaskan tentang citra merek dan word of mouth dalam meningkatkan minat beli dan pemasaran mobil di Indonesia.

The 2021 International Conference on Machine Learning and Big Data Analytics for IoT Security and Privacy

SPIoT-2021 Volume 1

This book presents the proceedings of the 2020 2nd International Conference on Machine Learning and Big Data Analytics for IoT Security and Privacy (SPIoT-2021), online conference, on 30 October 2021. It provides comprehensive coverage of the latest advances and trends in information technology, science and engineering, addressing a number of broad themes, including novel machine learning and big data analytics methods for IoT security, data mining and statistical modelling for the secure IoT and machine learning-based security detecting protocols, which inspire the development of IoT security and privacy technologies. The contributions cover a wide range of topics: analytics and machine learning applications to IoT security; data-based metrics and risk assessment approaches for IoT; data confidentiality and privacy in IoT; and authentication and access control for data usage in IoT. Outlining promising future research directions, the book is a valuable resource for students, researchers and professionals and provides a useful reference guide for newcomers to the IoT security and privacy field.

that deposit competition will force banks to raise their own deposit interest rate, which will increase the cost and thus increase the ... Then we take the unbalanced data of 127 Chinese banks from 2011 to 2018 as the research samples.

Big Data and Artificial Intelligence in Digital Finance

Increasing Personalization and Trust in Digital Finance Using Big Data and AI

This open access book presents how cutting-edge digital technologies like Machine Learning, Artificial Intelligence (AI), and Blockchain are set to disrupt the financial sector. The book illustrates how recent advances in these technologies facilitate banks, FinTechs, and financial institutions to collect, process, analyze, and fully leverage the very large amounts of data that are nowadays produced and exchanged in the sector. To this end, the book also introduces some of the most popular Big Data, AI and Blockchain applications in the sector, including novel applications in the areas of Know Your Customer (KYC), Personalized Wealth Management and Asset Management, Portfolio Risk Assessment, as well as variety of novel Usage-based Insurance applications based on Internet-of-Things data. Most of the presented applications have been developed, deployed and validated in real-life digital finance settings in the context of the European Commission funded INFINITECH project, which is a flagship innovation initiative for Big Data and AI in digital finance. This book is ideal for researchers and practitioners in Big Data, AI, banking and digital finance. Introduces the latest advances in Big Data and AI in Digital Finance that enable scalable, effective, and real-time analytics; Explains the merits of Blockchain technology in digital finance, including applications beyond the blockbuster cryptocurrencies; Presents practical applications of cutting edge digital technologies in the digital finance sector; Illustrates the regulatory environment of the financial sector and presents technical solutions that boost compliance to applicable regulations; This book is open access, which means that you have free and unlimited access.

This open access book presents how cutting-edge digital technologies like Machine Learning, Artificial Intelligence (AI), and Blockchain are set to disrupt the financial sector.

Fundamentals of Collection Development & Management

Taking a fresh approach, this comprehensive guide outlines the step-by-step process of collection development and management. Expert librarian Peggy Johnson offers tips for organizing and staffing, conceiving policy and creating budgets, and developing, marketing and evaluating collections.

Taking a fresh approach, this comprehensive guide outlines the step-by-step process of collection development and management.

A Political Economy of the Middle East

A Political Economy of the Middle East is the most comprehensive analysis of the political economy of development in the contemporary Middle East over the past several decades, examining the interaction of economic development processes, state systems, state policies, and social actors in the Middle East. The fourth edition, with new authors Melani Cammett and Ishac Diwan, has been thoroughly revised, with two new introductory chapters that provide an updated framework with which to understand and study the many changes in demography, education, labor markets, urbanization, water and agriculture, and international labor migration in the recent years. The new edition also includes: a new chapter that charts the political economy of the Gulf states and in particular the phenomenal growth of oil economies; a new chapter on the growth of the private sector and its effects in the region; a new chapter on the rise of "crony capitalism;" and increased coverage of the changes in civil society and social movements in the region including an exploration of the causes, dynamics, consequences, and aftermath of the Arab uprisings.

The fourth edition, with new authors Melani Cammett and Ishac Diwan, has been thoroughly revised, with two new introductory chapters that provide an updated framework with which to understand and study the many changes in demography, ...