Over the past three decades, electronic banking (e-banking) has witnessed rapid growth and development in some countries like the U.S. and the U.K. This growth has resulted in an increase in banks' revenues and customers' savings and convenience. However this is not the case in the Middle East. Although banks do offer electronic services in this region, the technology has not reached the same growth rates as in developed countries. This problem is due to the quality of services banks offer and, more importantly, the level of protection they provide to their customers. It is also related to the people's culture and acceptance of new and modern technologies, as well as infrastructure and the current banking systems. Using dynamic hypothesis to analyze the problem, it is found that e-banking security and protection are among the factors causing much of the trouble. In order to boost customers' confidence in adopting e-banking technologies, security issues must be resolved. One possible solution proposed is the use of advanced technologies such as biometric-authentication. Additionally, central banks must set strategies and policies to boost the development of e-banking technologies in order to reap its benefits. Developing e-banking technologies will help improve the economy and increase the convenience of banking. It will also facilitate commerce and business due to cost reduction and increase in efficiency.
However this is not the case in the Middle East. Although banks do offer electronic services in this region, the technology has not reached the same growth rates as in developed countries.
The increase in computer crime has led to skepticism about the move made by the banks to introduce e-banking. Some view this as a noble move which has made the banking system more efficient, reliable and secure, while others view it as a risky and insecure way of banking. This book discusses the various computer threats and the security mechanisms put in place to ensure that e-banking is secure. The areas that still need some improvements with respect to elements of information security are highlighted. The knowledge gained from this book is aimed at helping the banks and its customers in decision making; other organizations since information security does not only affect banks. Any organization that has information and information systems is subject to attack although the risk will vary with the nature of industry. Further, this book will benefit scholars in the field of information systems, computer security and the business people who value the quality of services their organizations offer to their clients.
Further, this book will benefit scholars in the field of information systems, computer security and the business people who value the quality of services their organizations offer to their clients.
Research Paper (postgraduate) from the year 2019 in the subject Business economics - Offline Marketing and Online Marketing, grade: A, course: School of Commerce and Management, language: English, abstract: This study aims to analyze the ...
An Evaluation of the Usability of Internet Banking Websites in Lebanon
With the increased competition and globalization, the Lebanese banking sector is shifting towards easier and more convenient banking services. The Internet has allowed banks' users to access their accounts and perform their desired transact ions while enjoying anytime-anywhere banking services. However, this shift into the Internet banking industry requires continuous exami nation for its usability and effectiveness. In the past few years, more efforts has been directed towards designing usable and easy to navigate websites in orde r to ensure higher level of user satisfaction. This paper examined the internet banking sector in Lebanon by targeting users fr om different banks and with different internet banking experience. The main obje ctive is to pin point major usability problems that face the Lebanese banks and to recommend proper solutions.
Customers who have the technological understanding are growing in number and these customers prefer a distribution system that is based on information technology. Response to this need of customers with traditional banking systems is relatively expensive. Thus, getting the appropriate technology is essential to remain in the market for banks. E-banking provides numbers of opportunities for the banks and customers in the way they organize the financial product development, delivery channel, costs and marketing. In this book an attempt has been made to identify the important challenges for development of electronic banking in India and with the help of the various models we explored some possible implications of both opportunities and challenges that may arise as results of the implementation of e-banking system.
In this book an attempt has been made to identify the important challenges for development of electronic banking in India and with the help of the various models we explored some possible implications of both opportunities and challenges ...
