Sebanyak 1 item atau buku ditemukan

Total Quality Management in Higher Education

Is it Working? why Or why Not?

This book provides a brief history and review of the development of Total Quality Management as we know it today, and it serves to introduce the approach to institutions of higher education which seek proven methods to attain or improve quality. The book does this by offering successful examples of how colleges and universities can adapt TQM to fit their needs.

dialogue , and informal guidance to the institution's leadership to help map out the quality transformation process . ... follow some basic planning management and operating principles to assure that the TQM training is integrated into ...