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The Measurement of Scientific, Technological and Innovation Activities Oslo Manual 2018 Guidelines for Collecting, Reporting and Using Data on Innovation, 4th Edition

Guidelines for Collecting, Reporting and Using Data on Innovation, 4th Edition

What is innovation and how should it be measured? Understanding the scale of innovation activities, the characteristics of innovative firms and the internal and systemic factors that can influence innovation is a prerequisite for the pursuit and analysis of policies aimed at fostering innovation.

Both methods require questions to be heard, which can require changes to question formats compared to visual survey methods. Interviewers must be trained in interview techniques and how to answer ...

E-commerce and the Internet in European Businesses

Data 2001-2002

This publication contains the results of the second enterprise survey on the use of e-business and information and communication technologies (ICT) undertaken by the EU Member States and Norway, carried out during the first half of 2002. The surveys focused on indicators of e-commerce including business sales and purchases via the internet and other computer mediated networks, barriers to e-commerce, as well as considering the extent of e-commerce in the sectors of retail trade, hotels and accommodation, computer services and manufacturing.

Among enterprises using the Internet , the most popular Internet applications used as a customer were e - banking and other types of financial services . Interestingly , small and medium enterprises were more active users of this ...