Sebanyak 3 item atau buku ditemukan

The CRM Handbook

A Business Guide to Customer Relationship Management

CRM is an integrated information system that is used to plan, schedule and control the pre-sales and post-sales activities in an organization. This text is a manager's guide to making the most of CRM techniques for enhancing customer service, sales force effectiveness and marketing strategy.

This text is a manager's guide to making the most of CRM techniques for enhancing customer service, sales force effectiveness and marketing strategy.

An Engineering Approach to Computer Networking

ATM Networks, the Internet, and the Telephone Network

Taking a unique "engineering" approach that will help readers gain a grasp of not just how but also why networks work the way they do, this book includes the very latest network technology--including the first practical treatment of Asynchronous Transfer Mode (ATM). The CD-ROM contains an invaluable network simulator.

Taking a unique "engineering" approach that will help readers gain a grasp of not just how but also why networks work the way they do, this book includes the very latest network technology--including the first practical treatment of ...

Essentials of ATM Networks and Services

Oliver Ibe presents the basic information one needs to know to become "ATM literate". Giving an overview of ATM technology, the book explains ATM services, spelling out how to implement ATM in an existing network. This title provides a good understanding of emerging ATM technologies and their underlying architectures.

Other services include telecommuting , home banking , games , and telemedicine . Of these services , the ATM Forum has developed specifications for the video - on - demand service [ 88 ] , which is the more popular name for movie - on ...