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Trust and Technology in B2B E-Commerce: Practices and Strategies for Assurance

Practices and Strategies for Assurance

As the use of technology has considerably increased in B2B e-commerce, it becomes imperative to address the issues of trust that emerge in the context of technology. Trust and Technology in B2B E-Commerce: Practices and Strategies for Assurance focuses on various trust issues that emerge from deployment of various e-commerce technologies in interorganizational relationships. Some of these issues relate to security, privacy, authentication, non-repudiation, quality of Web interface, system performance, infrastructure, and environmental factors. This book contributes to the ongoing process of developing a framework for understanding the process of building trust in B2B e-commerce.

Consumer's initial trust in e-banking was also found to be a significant factor in the adoption of e-banking. Structural assurances and trustine-banking were taken as indicators of system trust. Their study offer evidence in support of ...