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Quality Management Principles and Policies in Higher Education

One of the key elements in determining the socio-economic significance of education is quality. Quality management plays an integral role in higher education by ensuring that quality benchmarks are being met, thereby attributing to its prestige, increased enrollment, and student success. Quality management policies must be successfully implemented for the institution to thrive. With quality management still in the growing stage, research is needed regarding the applications, challenges, and benefits of these policies within advanced academics. Quality Management Principles and Policies in Higher Education provides emerging research exploring the theoretical aspects of quality management policies and applications within the educational field. Featuring coverage on a broad range of topics such as faculty involvement, administration practices, and critical success factors, this book is ideally designed for educators, administrators, educational consultants, researchers, policymakers, stakeholders, deans, provosts, chancellors, academicians, and students seeking current research on successfully implementing quality management systems in teaching, learning, and administrative processes.

As the definition implies, TQM has the potential to encompass the quality perspectives of both external and internal stakeholders in an integrated manner. It enables a comprehensive approach to quality management that will assure ...

European Integration and the Governance of Higher Education and Research

The high level Douro seminars are now a well-established tradition in the annual activities promoted by Hedda, a European consortium of nine centres and ins- tutes devoted to research on higher education, and CIPES, its Portuguese associated centre. At the seminars, each member of a small group of invited researchers presents and discusses an original research-based paper that is revised afterwards taking into account the comments of the participating colleagues. The revised papers form the basis for the annual thematic book published by Springer in the book series called Higher Education Dynamics (HEDY). Paying tribute to the regularity of the seminars, it was decided that the volumes originating from the initiative would be collected in a ‘series in the series’ called the Douro Series. Previous seminars were dedicated to in-depth analyses of different aspects of higher education systems and institutions, including institutional governance, the emergence of managerialism, markets as instruments of public policy, cost-sharing and accessibility of students to higher education and developments in quality assurance. The present volume aims at analysing the change process which the European university is undergoing as a consequence of European integration efforts. In the case of higher education, these have materialised, amongst other things, in the - plementation of the Bologna process, while the Lisbon summit also has important consequences for the university. In March 2000, the Lisbon European Council set the goal for the EU to become the most competitive and dynamic knowledge-based society in the world by 2010.

Benchmarks in higher education also came from quality and management concepts. The literature acknowledges the emergence of benchmarks in education from quality improvement techniques, such as Total Quality Management (TQM), ...

Quality in Education

Education is the basic foundation of a country where teaching and learning are seen as a key for change of individual for national advancement. A country is said to be esteemed when a noticeable number of the natives have quality training and education. The use of ICT in enriching learning environments within schools and colleges has been demonstrative in identifying the conditions in which ICT can be used in an effective manner to enhance the quality of teaching-learning processes and instructional strategies. It renders a significant contribution in creating social payoffs, which would be conducive to sustainable growth and equitable development. The use of ICTs in pedagogy has set out certain benchmarks for the integration of ICT into the learning process as the way to bring about improvements in the quality of education in specific social frameworks. The paper discusses the role and effect of ICTs in improving the quality of education.

An educational institution that takes the total quality route must take seriously the issue of learning styles and needs to ... Obstacles to Implement Total Quality Management (TQM) • The lack of an integrated sample of total quality ...

Global Perspectives on Quality Assurance and Accreditation in Higher Education Institutions

Quality accreditation in higher education institutions (HEIs) is currently a buzzword. The need to maintain high-quality education standards is a critical requirement for HEIs to remain competitive in the market and for government and regulatory bodies to ensure the quality standards of programs offered. From being an implicit requirement that is internally addressed, quality assurance activities become an explicit requirement that is regularly audited and appraised by national and international accreditation agencies. HEIs are voluntarily integrating quality management systems (QMS), institutional and program-specific, in response to the political and competitive environment in which it exists. Through its higher education department or by creating non-profitable accreditation bodies, many governments have implemented a quality framework for licensing HEIs and invigilates its adherence based on which accreditation statuses are granted for HEIs. Global Perspectives on Quality Assurance and Accreditation in Higher Education Institutions provides a comprehensive framework for HEIs to address quality assurance and quality accreditation requirements and serves as a practical tool to develop and deploy well-defined quality management systems in higher education. The book focuses on the critical aspects of quality assurance; the need to develop a concise and agile vision, mission, values, and graduate attributes; and to develop a system that effectively aligns the various activities of the HEI to the attainment of the strategic priorities listed in the institutional plans. The chapters each cover the various facets of the quality assurance framework and accreditation agencies' requirements with practical examples of each. This book is useful for HEI administrators, quality assurance specialists in HEIs, heads of academic departments, internal auditors, external auditors, and other practitioners of quality, along with stakeholders, researchers, academicians, and students interested in quality assurance and accreditation in higher education.

Do It Separately or Simultaneously - An Empirical Analysis of a Conjoint Implementation of TQM and TPM on Plant Performance. ... Enable to Change - Integrated Quality Management Systems for Higher Education Institutions.

Managing for Quality in Higher Education

Compliance Oriented This picture of quality focuses primary on meeting specifications, developing procedures, providing documentation, ... Improvement Oriented Improvement-oriented quality, also known as Total Quality Management (TQM), ...

Perspectives and Trends in Education and Technology

Selected Papers from ICITED 2021

This book presents high-quality, peer-reviewed papers from the International Conference in Information Technology & Education (ICITED 2021), to be held at the ESPM – Higher School of Advertising and Marketing, Sao Paulo, Brazil, between the 15th and the 17th of July 2021. The book covers a specific field of knowledge. This intends to cover not only two fields of knowledge – Education and Technology – but also the interaction among them and the impact/result in the job market and organizations. It covers the research and pedagogic component of Education and Information Technologies but also the connection with society, addressing the three pillars of higher education. The book addresses impact of pandemic on education and use of technology in education. Finally, it also encourages companies to present their professional cases which is discussed. These can constitute real examples of how companies are overcoming their challenges with the uncertainty of the market.

Total quality management (TQM) is an integrated management effort aimed at improving quality at any level to achieve excellence. According to Lima et al. [20], TQM stimulates creativity at all levels of the organisation and enables ...

Frontier and Future Development of Information Technology in Medicine and Education

ITME 2013

IT changes everyday’s life, especially in education and medicine. The goal of ITME 2013 is to further explore the theoretical and practical issues of IT in education and medicine. It also aims to foster new ideas and collaboration between researchers and practitioners.

Liu S, Ren H (2006) The comparison between total quality management (TQM) and traditional management (TM). ... He Z, Lu J, Liu X, He S (2007) Design and development of the integrated quality management system IQMS2.0.

Enhancing the Quality of Higher Education in India – A Holistic Approach

Traditionally TQM is different from conventional management and therefore requires internal cultural and ... Interestingly, all these four concepts of higher education are not exclusive; rather they are integrated and give an overall ...

Global Trends in Higher Education Quality Assurance

Challenges and Opportunities in Internal and External Quality Assurance

The Global Trends in Higher Education Quality Assurance: Challenges and Opportunities in Internal and External Quality Assurance provides a comprehensive coverage of the trends and developments in higher education quality assurance as they refer to legitimacy/trust, efficiency and relevance.

Large scale institutional quality management (IQM) – institutionally governed quality assurance – was first introduced in US higher education in the mid1980s in the version known as 'Total Quality Management' (TQM) (Birnbaum, 2000; ...