Total Quality Management, (Revised Edition)
- ISBN 13 : 9788131732274
- ISBN 10 : 8131732274
- Judul : Total Quality Management, (Revised Edition)
- Pengarang : Besterfield Dale H.,
- Kategori : Total quality management
- Penerbit : Pearson Education India
- Bahasa : en
- Tahun : 2011
- Halaman : 584
- Google Book : http://books.google.co.id/books?id=n67M3XJB91IC&dq=intitle:total+manajemen+mutu&hl=&source=gbs_api
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