The Essence of Total Quality Management
- ISBN 13 : 9780132849029
- ISBN 10 : 013284902X
- Judul : The Essence of Total Quality Management
- Pengarang : John Bank,
- Kategori : Production management
- Bahasa : en
- Tahun : 1992
- Halaman : 230
- Google Book : http://books.google.co.id/books?id=qvRLv_BgwlkC&dq=intitle:total+qualiti+manajemen&hl=&source=gbs_api
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