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Hands-On Cybersecurity for Finance

Identify vulnerabilities and secure your financial services from security breaches

This is a comprehensive guide to help you understand the current threats faced by the financial cyberspace and how to go about it and secure your financial landscape. The book will take you on a journey from identifying the attackers to securing your financial transactions and assets. The book then take you through the updates needed for ...

It's important to note that providing online banking to the client isn't just about ease of use for the end customer. ... Banks that offer an online banking service are able to reduce costs, given the fact that many transactions are ...

The The Art of CRM

Proven strategies for modern customer relationship management

This CRM masterclass gives you a proven approach to modern customer relationship management Key FeaturesProven techniques to architect CRM systems that perform well, that are built on time and on budget, and that deliver value for many yearsCombines technical knowledge and business experience to provide a powerful guide to CRM implementationCovers modern CRM opportunities and challenges including machine learning, cloud hosting, and GDPR complianceBook Description CRM systems have delivered huge value to organizations. This book shares proven and cutting-edge techniques to increase the power of CRM even further. In The Art of CRM, Max Fatouretchi shares his decades of experience building successful CRM systems that make a real difference to business performance. Through clear processes, actionable advice, and informative case studies, The Art of CRM teaches you to design successful CRM systems for your clients. Fatouretchi, founder of Academy4CRM institute, draws on his experience over 20 years and 200 CRM implementations worldwide. Bringing CRM bang up to date, The Art of CRM shows how to add AI and machine learning, ensure compliance with GDPR, and choose between on-premise, cloud, and hybrid hosting solutions. If you’re looking for an expert guide to real-world CRM implementations, this book is for you. What you will learnDeliver CRM systems that are on time, on budget, and bring lasting value to organizationsBuild CRM that excels at operations, analytics, and collaborationGather requirements effectively: identify key pain points, objectives, and functional requirementsDevelop customer insight through 360-degree client view and client profilingTurn customer requirements into a CRM design specArchitect your CRM platformBring machine learning and artificial intelligence into your CRM systemEnsure compliance with GDPR and other critical regulationsChoose between on-premise, cloud, and hybrid hosting solutionsWho this book is for CRM practitioners who want to update their work with new, proven techniques and approaches

This book shares proven and cutting-edge techniques to increase the power of CRM even further.

Fundamentals of CRM with Dynamics 365 and Power Platform

Enhance your customer relationship management by extending Dynamics 365 using a no-code approach

Explore the latest features of Dynamics 365 and Power Platform’s out-of-the-box tools to build custom business solutions for your organization Key FeaturesDiscover impressive Dynamics 365 features to transform your business and increase productivityLeverage the platform’s extensibility to meet your organizational needsUnderstand how Power Platform powers Dynamics 365 and enhances its integration capabilitiesBook Description Microsoft Dynamics 365 provides a vast array of tools and applications to meet various Customer Engagement requirements. This Customer Relationship Management (CRM) guide covers the latest advancements in Dynamics 365 and Power Platform that help organizations adapt to changing market conditions for agility and resilience. With this book, you'll explore the core platform functionality of Dynamics 365 and explore its wide range of components for transforming your business with new services and capabilities. You’ll learn the basics of configuration and customization to enhance the functionality of Microsoft Dynamics 365 CRM and create solutions and custom applications by leveraging features such as apps, portals, automation, and business intelligence. As you advance, you’ll understand how Power Platform drives Dynamics 365 and how various integration capabilities add value by providing a comprehensive view of data aggregated across different systems and data sources. Finally, you’ll delve into core administration concepts that will help you to manage extensions added to the platform. By the end of this book, you’ll have learned how to tailor Microsoft Dynamics 365 to fit your organization’s requirements and tweak the platform to meet your business needs. What you will learnGet to grips with Power Platform for building and enhancing Dynamics 365 appsIntegrate Dynamics 365 CRM with Microsoft 365, Azure, and other platformsDiscover how you can customize existing entities and create new onesExplore various security features and grant users access to CRM data and functionsFind out which CRM attributes are used to automate operations with programmingUse internal and external social data to help users to make informed decisionsWho this book is for This book is for customers and project stakeholders, new functional consultants, business administration users, and project managers looking to get up and running with the latest features of Dynamics 365 and Power Platform. This guide will help non-developers become acquainted with a no-code approach to customization and configuration. A basic understanding of relational data and customer management concepts will help you get the most out of this book.

This guide will help non-developers become acquainted with a no-code approach to customization and configuration. A basic understanding of relational data and customer management concepts will help you get the most out of this book.

Data Analysis with IBM SPSS Statistics

Master data management & analysis techniques with IBM SPSS Statistics 24 About This Book Leverage the power of IBM SPSS Statistics to perform efficient statistical analysis of your data Choose the right statistical technique to analyze different types of data and build efficient models from your data with ease Overcome any hurdle that you might come across while learning the different SPSS Statistics concepts with clear instructions, tips and tricks Who This Book Is For This book is designed for analysts and researchers who need to work with data to discover meaningful patterns but do not have the time (or inclination) to become programmers. We assume a foundational understanding of statistics such as one would learn in a basic course or two on statistical techniques and methods. What You Will Learn Install and set up SPSS to create a working environment for analytics Techniques for exploring data visually and statistically, assessing data quality and addressing issues related to missing data How to import different kinds of data and work with it Organize data for analytical purposes (create new data elements, sampling, weighting, subsetting, and restructure your data) Discover basic relationships among data elements (bivariate data patterns, differences in means, correlations) Explore multivariate relationships Leverage the offerings to draw accurate insights from your research, and benefit your decision-making In Detail SPSS Statistics is a software package used for logical batched and non-batched statistical analysis. Analytical tools such as SPSS can readily provide even a novice user with an overwhelming amount of information and a broad range of options for analyzing patterns in the data. The journey starts with installing and configuring SPSS Statistics for first use and exploring the data to understand its potential (as well as its limitations). Use the right statistical analysis technique such as regression, classification and more, and analyze your data in the best possible manner. Work with graphs and charts to visualize your findings. With this information in hand, the discovery of patterns within the data can be undertaken. Finally, the high level objective of developing predictive models that can be applied to other situations will be addressed. By the end of this book, you will have a firm understanding of the various statistical analysis techniques offered by SPSS Statistics, and be able to master its use for data analysis with ease. Style and approach Provides a practical orientation to understanding a set of data and examining the key relationships among the data elements. Shows useful visualizations to enhance understanding and interpretation. Outlines a roadmap that focuses the process so decision regarding how to proceed can be made easily.

Master data management & analysis techniques with IBM SPSS Statistics 24 About This Book Leverage the power of IBM SPSS Statistics to perform efficient statistical analysis of your data Choose the right statistical technique to analyze ...