Sebanyak 685 item atau buku ditemukan

Public Sector Reform and Performance Management in Developed Economies

Outcomes-Based Approaches in Practice

Over the past two decades, there has been a shift of paradigm in public administration and public sector accounting around the world with the increasing emphasis on outcomes as opposed to inputs and outputs focus. Understanding of how government departments and agencies develop and implement outcomes-based approaches to their services and programs to strengthen public accountability, financial scrutiny and good governance worldwide is limited. Covering a selection of international practices on outcomes-based approaches to government departments, agencies and public higher educational institutions in developed economies, this comprehensive compilation provides an essential reading in the public sector accounting, accountability and performance management field. The contributions are grouped into three jurisdictions: Australasia, UK and Europe, and North America. It incorporates outcomes-based practices in public services from advanced economies and will be of significant interest to global public sector regulators, consultants, researchers, and academic communities as well as academic researchers in public administration and development studies fields. The insights offered by a country-specific practice will also be useful to governments in other countries implementing similar systems and practices and facing similar socio-political environments. This book will also help to gain an understanding of the issues of government accountability from a management point of view as well as from a socio-political point of view.

His research deals with management and accounting changes in public sector organizations. ... He previously worked as a senior economist in the Fiscal Affairs Department of the International Monetary Fund and is a research fellow at WU ...

Office Organisation And Management

This book has been thoroughly revised in view of the changes in the syllabi of various universities and Professional institutes in the country and abroad. Many new features have been added, including a separate chapter on ‘Security’. The present study deals with various facets of management and organization in the light of growing need for information in business organizations. Besides throwing light on the basic principles and functions of management, it further highlights the managerial functions of planning, communication and control in the light of their applicability in the area of office management. The salient feature of book is that, while discussing the subject-matter, author has tried to provide the latest information about different types of office machines and equipments which are usable in business organizations and are easily available in the country. A Section on personnel management has also been given for those professional managers who take management as human relations. This book will serve as a textbook for degree, post degree. Institute of Company Secretaries and I.C.W.A. The text will also be a useful source of information for office managers.

This book will serve as a textbook for degree, post degree. Institute of Company Secretaries and I.C.W.A. The text will also be a useful source of information for office managers.

Fundamentals of Law Office Management

FUNDAMENTALS OF LAW OFFICE MANAGEMENT, Fifth Edition delivers the skills and knowledge you need to keep a law office running smoothly. In addition to an overview of the legal industry and the many roles paralegals play, the book takes an in-depth look at how legal environments differ from other businesses, including the ethical issues you may face. Discussions on law-specific office functions, such as managing the client funds account, timekeeping, docketing, and maintaining a law library help you understand the scope of a legal practice, while chapters on technology, client relations, and billing reveal the business side. Practical and skills-focused, FUNDAMENTALS OF LAW OFFICE MANAGEMENT, Fifth Editiont provides ample, in-text learning features, such as key words, ethics alerts, side bars, tech tips, and the latest Web references, along with supplemental, online tools for hands-on practice. Important Notice: Media content referenced within the product description or the product text may not be available in the ebook version.

In addition to an overview of the legal industry and the many roles paralegals play, the book takes an in-depth look at how legal environments differ from other businesses, including the ethical issues you may face.

Office Management

Modern Office * Office Management * Office Organisation * Office Accomodation And Layout * Office Environment * Furniture * Correspondence And Mail * Record Administration * Office Stationary And Forms * Office Appliances * Office Communication * Personnel Management * Office Services * Office Supervision * Collection Of Data * Presentation Of Data * Work Measurement And Standards * Office Reports And Precis Writing * Office Cost Reduction And Cost Savings * Modern Technology * Common Abbreviations

Modern Office * Office Management * Office Organisation * Office Accomodation And Layout * Office Environment * Furniture * Correspondence And Mail * Record Administration * Office Stationary And Forms * Office Appliances * Office ...

Administrative Office Management

An Introduction

This technologically up-to-date book provides readers with a comprehensive introduction to office management, focusing on what office managers actually do on the job. The author¿s signature easy-to-read style is coupled with a presentation that systematically explores the full range of office management topics—office environment, employees, systems, and functions.Current coverage includes technological advances and their impact on office administration and management—e.g. the Internet, desk-top computers tablet PCs, DVD technology, handheld data-entry devices, USB pen drives, e-printing, Voice Over Internet Protocol, digitizing media, storage application service providers, and Six Sigma and computer misuse. Other discussions feature employee comfort trends, new techniques for forecasting employee needs, increased diversity in the workplace, benchmarking, virtual reality training, job characteristics, theory of motivation, workplace violence, new techniques of job analysis, job evaluations, small groups, new developments in heating/air-condition systems, and dealing with environmental mold.For office managers and supervisors.

. . Usenet . . . Listserv . . . IRC . . . digital stamps . . . etc. Students and professors alike are dedicated to Administrative Office Management as the textbook of choice for COMPREHENSIVE UNDERSTANDING of Administrative Management.

Front Office Management for the Veterinary Team - E-Book

A complete guide to veterinary office management, Front Office Management for the Veterinary Team, 2nd Edition focuses on the day-to-day front office skills you need to become a valuable member of the veterinary team. It covers duties ranging from scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes an updated chapter on pet health insurance and wellness programs as well as updated coverage of office procedures and technology. Step-by-step instructions simplify essential front office tasks! Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Coverage of clinical assisting ranges from examinations and history taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures. Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. An Evolve companion website lets you practice front office tasks with exercises in bookkeeping/accounts receivable, appointment management, and charting. Downloadable working forms offer practice in completing sample checks, laboratory forms, and incident reports. Review questions and suggested activities reinforce important concepts presented in each chapter. Information on electronic banking and tax forms ensures that you adhere to the latest financial guidelines. Information on security in office communication covers the most current methods of safe, electronic communication. Practice Point boxes highlight practical information to remember while on the job. UPDATED Pet Health Insurance and Wellness Programs chapter describes how pet insurance and wellness programs may integrated into a successful business. UPDATED chapters include the most current information on team management, human resources, marketing, inventory management, and preparing and maintaining a budget. UPDATED coverage of technology and procedures includes new computer screen shots, new photos, revised What Would You Do/Not Do boxes addressing real-life situations, and a glossary, helping you make a smooth transition into the workplace.

This edition includes an updated chapter on pet health insurance and wellness programs as well as updated coverage of office procedures and technology. Step-by-step instructions simplify essential front office tasks!

Front Office Management for the Veterinary Team

Learn to navigate the day-to-day skills you need to be a valuable member of the veterinary office team! Front Office Management for the Veterinary Team, 3rd Edition covers veterinary office duties ranging from: scheduling appointments to billing and accounting, managing inventory and medical records, marketing, using outside diagnostic laboratory services, and communicating effectively and compassionately with clients. This edition includes two all-new chapters on strategic planning and leadership, updated coverage of office procedures, veterinary ethics, and technology. In addition, this complete guide to veterinary practice management features step-by-step instructions, making it easier for you to master vital front office tasks! UPDATED! Chapters include the most current information on team leadership, veterinary ethics and legal issues, human resources, and finance management. UPDATED! Coverage of technology and procedures includes new computer screen shots and new photos. Comprehensive coverage of front office skills includes telephone skills, appointment scheduling, admitting and discharging patients, and communicating with clients. Review questions and suggested activities reinforce important concepts presented in each chapter. Coverage of clinical assisting ranges from examinations and history taking for patients to kennels and boarding procedures, as well as radiology and laboratory procedures. Veterinary Ethics and Legal Issues chapter helps you protect the practice, and run an office based on ethical principles. An Evolve companion website lets you practice front office tasks with exercises in bookkeeping/accounts receivable, appointment management, and charting. Downloadable working forms offer practice in completing sample checks, laboratory forms, and incident reports. Information on electronic banking and tax forms ensures that you adhere to the latest financial guidelines. Information on security in office communication covers the most current methods of safe, electronic communication. Practice Point boxes highlight practical information to remember while on the job. Veterinary Hospital Managers Association (VHMA) Critical?Competencies are highlighted in each chapter. NEW! Strategic Planning chapter discusses how to strategically plan for the successful future of the veterinary hospital, and will include details on growing the practice, planning the workforce, meeting consumer needs, and increasing the value of the practice. NEW! The Leadership Team chapter discusses how leadership affects the paraprofessional staff, provides suggestions for effective leadership strategies, and methods to set expectations for employees, including attracting and retaining employees, leveraging, empowering and driving employee?engagement.? NEW! Standard Operating Procedures provides a checklist of important tasks associated with that chapter that must be addressed/completed in the veterinary practice setting.

"A complete guide to veterinary office management, this essential resource focuses on the day-to-day front office skills you need to become a valuable member of the veterinary team."--Page 4 de la couverture.

The Advanced Project Management Office

A Comprehensive Look at Function and Implementation

The Project Management Office (PMO) is a rapidly emerging concept in project management that has evolved in terms of its application, sophistication, and proven results. Most literature on the subject focuses on a specific facet or purpose of PMO. The Advanced Project Management Office: A Comprehensive Look at Function and Implementation provides an all-inclusive description of the PMO and allows project management professionals to select the features most appropriate and relevant to the issues at hand, while keeping the full PMO picture in perspective. The authors illustrate how the PMO can be used to reduce costs of projects, decrease time to market for new products, increase corporate profits, and ensure project success. This reference covers all aspects of PMO in a format that is easy to read and understand. It discusses the motivations for adopting a PMO, including project performance, project manager competency, the organizational desire to excel, and much more. Both short-term and long-term functions are identified and discussed. WBS-like structures are developed for use in the process of evaluating project performance during the life-cycle of the project. Ideal for senior project management professionals and as an advanced project management training program, the book presents two related models that deal with the evaluation of project performance from the vantage point of the client as well as the project team. With so many industries becoming project team driven, The Advanced Project Management Office will help project managers ensure project success and improve their company's bottom line. Check out a video of Ginger Levin discussing The Advanced Project Management Office: http: //www.youtube.com/watch?feature=youtu.be&v=TRgVjR4v130&gl=GB

The book demonstrates how PMO can reduce the costs of projects, decrease time-to-market for new products, increase corporate profits, and ensure project success. It covers all aspects of PMO in a format that is easy to read and understand.