Productivity and Organizational Management

Effective work practices and good employee relations are a real necessity of nowadays organizations, as they can help to reduce absenteeism, turnover, organizational costs, conducting to high levels of commitment, effectiveness, performance as well as productivity. Addressing these questions, this book focuses on the implications of changes in productivity and organizational management, exploring models, tools and processes.

The present research was carried out on the certified service units of UM. A brief description of those units and of the university follows. Founded in 1973, UM is a (northern) Portuguese public institute of higher education, ...